Privacy Policy
Effective Date: [Insert Date]
1. Introduction
Welcome to THOR Ridgecrest (the “Site”, “we”, “us”, or “our”). At Therapeutic Horsemanship of Ridgecrest (THOR), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://www.thor-ridgecrest.org/) and use our services, and your rights regarding that information.
By using or accessing our Site, you accept the practices described in this Privacy Policy. If you do not agree with the terms, please do not use or access the Site.
2. Information We Collect
We collect information that you voluntarily provide to us, information collected automatically, and information from third parties. Below are types and examples of information we may collect.
2.1 Information You Provide
Examples include:
Contact information: name, email address, postal address, phone number, etc., e.g. when you fill out a contact form, sign up for updates, or apply to volunteer.
Demographic or profile data: e.g. age, gender, interests, or other details if voluntarily provided.
Donation information: when you make a donation, we may collect your payment data (credit card information, billing address), donation amount, and related details.
Program/participant information: if you or someone you represent participates in our programs (therapy, riding, veterans support, etc.), we may collect additional personal, health, or goal-related information, but only to the extent necessary for program provision.
Communications: when you correspond with us (by email, contact form, phone, or otherwise), we may retain those communications.
2.2 Information Collected Automatically / Through Technology
When you access or use the Site:
Usage Data & Analytics: we may use analytics tools (e.g. Google Analytics) to track how visitors use the Site (e.g. pages visited, time on site, referral source, click paths).
Device & Log Data: information about your device (IP address, browser type, operating system, device identifiers), access times, pages viewed, and errors.
Cookies & Tracking Technologies: we may use cookies, local storage, and similar technologies to store preferences, facilitate site functionality, and analyze usage. You may be able to refuse or disable cookies via your browser settings (see “Your Choices” below).
2.3 Information from Third Parties
We may obtain certain information from third-party sources, such as donation processors, social media platforms (if you interact via social media), and public records, subject to applicable law.
3. Use of Information
We may use the information we collect for purposes including, but not limited to:
Operating, maintaining, and improving the Site and our programs
Processing donations, payments, and transactions
Communicating with you (e.g. responding to inquiries, sending updates or newsletters)
Personalizing your experience or the content displayed to you
Administering programs and services, including therapeutic and equine-assisted services
Enforcing our policies, terms, or legal rights
Preventing fraud or misuse, enhancing security
Meeting legal obligations (e.g. recordkeeping, audits)
Aggregated or anonymized data analysis and reporting
4. Disclosure of Information
We may share your information:
With service providers and vendors: third parties who perform services on our behalf (e.g. payment processors, mailing services, IT providers)
For legal reasons: if required by law, court order, or governmental authority; to comply with legal obligations or respond to lawful requests
Protecting rights & safety: to protect our rights, safety, or the rights or safety of others
Business transfers: in the event of a merger, acquisition, sale, or reorganization, with notice to you
With your consent: for other uses not described here, you’ll be asked before we share
We will not sell your personal information to third parties.
5. Data Retention
We retain personal information only as long as necessary for the purposes for which it was collected, to comply with legal obligations, resolve disputes, or enforce our policies. When no longer needed, we will securely delete or anonymize your information.
6. Security
We take reasonable physical, technical, and administrative measures to help protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure; we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not directed intentionally to minors under age 13 (or under any higher age applicable under local law). We do not knowingly collect or solicit personal information from children under the applicable age without parental consent. If you are a parent or guardian and believe your child has provided us personal information, please contact us to have that information deleted.
8. Your California Privacy Rights
Since THOR is based in California or has users in California, California law may provide additional rights to California residents under the California Consumer Privacy Act (CCPA) or related laws:
Right to know: you may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and third parties with whom we share it.
Right to deletion: you may request we delete personal information we collected (subject to certain exceptions).
Right to opt-out of sale: we do not sell personal information.
Non-discrimination: we will not discriminate against you for exercising your rights under applicable privacy laws.
To make a request or learn more about these rights, contact us using the contact details below.
9. International Transfers
If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other jurisdictions. We will take measures to protect your data consistent with applicable laws.
10. Cookies, Tracking & Advertising Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, provide features, and analyze traffic. You can control or block cookies via browser or device settings, but disabling them may affect site functionality.
Some third-party services (e.g. analytics, social media) may place cookies or tracking tools beyond our control. Their uses are governed by their own privacy practices.
11. Links to Other Websites
Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any linked websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (e.g. when our practices change or legal requirements change). We will post the revised policy with a new “effective date.” Your continued use after changes indicates acceptance of the updated policy.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:
Therapeutic Horsemanship of Ridgecrest (THOR)
Address: 1527 S Gateway Blvd, Ridgecrest, CA, United States
Phone: (760) 371-5817